Warranty Administrator

Warranty Administrator

Vermeer All Roads Ashland, VA

Rare opportunity at Vermeer All Roads in Ashland, VA for a detail oriented and dependable Warranty Administrator. This role is responsible for coordinating all warranty claims for the different branch facilities. This role helps manage the center of communications between our customers and the manufacture and must provide first-class service to both internal and external customers.

Schedule & Compensation
:
Salary $50,000 with full time hours Monday - Friday.

• Medical, dental and vision insurance and other offerings available on the 1st of the month after 30 days of employment
• Paid time off including 5 days after 90 days of employment
• Company paid holidays
• Employee referral bonus program

• Validate warranty coverage and initiate claims accurately into the system. Ensure all necessary information, photos, documentation, and return pars are properly maintained
• Administer the factory warranty claims for each lines of products and engine manufactures.
• Coordinate communications and standard procedures to the service departments within the dealerships.
• Other duties as assigned

• High School diploma or GED
• Proficient computer skills (Word, Excel)
• Previous experience with warranties
• Excellent customer service skills
• Ability to multi-task, prioritize and work effectively

All Roads Company and its subsidiaries is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.