Residential Team Lead - Pollard Place

Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws.

This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs.

Hourly Rate: $16.00/hour

Education Requirement: High School Diploma or equivalent

Available Shift: 8am - 4pm

Pollard Place is seeking an experienced and compassionate Residential Team Lead to oversee daily operations and support the daily living and psychosocial needs of adults living with severe mental illness. This leadership role is responsible for guiding residential support staff, coordinating activities and schedules, and ensuring a safe, structured, and supportive residential environment that promotes recovery and independence.

• Provide day-to-day leadership and guidance to Residential Support Staff
• Assist and monitor residents with activities of daily living (ADLs)
• Supervise medication self-administration in accordance with established guidelines
• Coordinate and oversee daily activities, programming, and resident schedules
• Support psychosocial rehabilitation and skill-building activities
• Ensure a structured, safe, and supportive residential environment
• Communicate effectively with residents, staff, and supervisors
• Accurately document resident activities, behaviors, and progress as required

• High School Diploma or equivalent
• Ability to work effectively with adults who have severe mental illness in a residential setting
• Strong written and verbal communication skills
• Ability to follow policies, procedures, and documentation requirements

• Prior experience working with individuals with Serious Mental Illness (SMI)
• Experience in residential, behavioral health, or human services settings

• Demonstrated ability to work effectively with the SMI population
• Experience building resident skills and providing guidance to staff
• Ability to supervise daily activities and resident schedules
• Previous supervisory or lead experience preferred

• Meaningful work that makes a direct impact in the lives of others
• Supportive team-oriented environment
• Opportunity to build experience in the behavioral health field

This is a full time position