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Pool Deck Ambassador Customer Experience Specialist

Job in Asheville, Buncombe County, North Carolina, 28814, USA
Listing for: British Swim School of Asheville
Part Time position
Listed on 2026-02-06
Job specializations:
  • Sports/Fitness/Wellness
    Recreation & Leisure, Swim Instructor, Health / Fitness / Gym / Pilates
  • Education / Teaching
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below

Benefits

  • Competitive salary
  • Benefits
  • Community-first culture
  • Help convey life skills to children and adults
  • Fun job environment
  • Competitive pay
  • Year-round opportunity
Why Should You Join Our Team?

The ownership is local and cares about his community

Customer focused organization

Supportive culture

Personal and professional development

The Position

The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school, providing an excellent customer experience. This is a part-time position. Typical work hours are from 3pm to 7pm Mondays through Thursdays and daily on weekends. If you are interested, you can also move up into a Swim Instructor position with us. The Swim Instructor position starts at $20 per hour.

Responsibilities
  • Set up and break down the pool deck area before and after each shift.
  • Check water chemistry and temperature prior to swim lessons.
  • Welcome students and parents/guardians to the pool
  • Interact with swim families
  • Assist swim instructors and managers when needed during swim lessons.
Minimum Qualifications
  • Community-first mindset
  • Excellent interpersonal communication and organizational skills.
  • Responsible and professional demeanor.
  • Comfortable around both children and adults
Preferred Qualifications
  • 1+ years of customer service experience.
  • Swimming experience
About Us

At British Swim School of Asheville, we teach industry-leading survival-first lessons to the local community. We are a locally owned and managed team that deeply cares for our community and is passionate about providing potentially life saving swim lessons to the residents of Asheville and the surrounding areas. We wake up every morning laser focused on making a substantial impact within our community to combat the tragically high childhood drowning statistics.

We invest in quality team members to teach our lessons with the mindset that we are two schools in one -- a survival school first and a learn-to-swim school second. As a result, we can support our mission “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

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