HVAC Sales Representative

HVAC Sales Representative role at R&W Inc

R&W, Inc. is a commercial and industrial HVAC services provider in the Asheville metro area. Founded in 1958, R&W partnered with First Call Mechanical in 2023. First Call Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services with approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas.

The company is expanding nationwide and focuses on quality, customer satisfaction, and employee growth.

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage – Medical, Dental, Vision, Free Telehealth + More
• Financial Resources – 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays – Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development – Company-sponsored education and career advancement programs such as the First Call Academy, the Learning & Education Assistance Program (LEAP), and the First Call Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks – Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances

We are currently seeking an HVAC Sales Representative. The HVAC Sales Rep is critical to the overall growth and profitability of the HVAC Service business. The selected candidate will initiate, establish, and build profitable service relationships between new customers and First Call Mechanical.

• Follow a disciplined and professional process to identify, target, and qualify prospective new customers; take advantage of market conditions and networks to uncover new leads and contacts.
• Contact prospective customers and schedule appointments.
• Build a referral network to identify new customers.
• Conduct sales calls crafted to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment.
• Develop a sense of urgency to resolve needs and position First Call Mechanical as the supplier of choice.
• Propose solutions to prospective customers’ needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements, digital service offerings, sustainability, and decarbonization.
• Understand the customer’s business and speak their language.
• Review and finalize proposals with prospects and secure their commitment to the First Call Mechanical solution.
• Conduct customer kick‑off meetings, resolve customer issues, create pull‑through opportunities, maintain service agreements, extend service agreements, and support the collections process.
• Keep management informed of progress and account status using Build Ops tool and other means.
• Develop and implement territory marketing plans consistent with the First Call Mechanical business strategy.

• Continual learning and development through First Call Academy to ensure we set the bar for skill level in the industry.
• Provide elite level of customer service to remain the first choice for HVAC & Refrigeration needs.

• 2–3 years of progressive sales roles.
• Retrofit and PM sales experience preferred.
• Aptitude for technical knowledge with a high level of attention to detail.
• Excellent presentation skills, capable of captivating both individual and group communications.
• Experience selling service and maintenance.
• Exposure to sales methodologies, standards, and disciplines.
• Knowledge of building HVAC systems.

Language Skills – Ability to read and comprehend simple instructions, short correspondence, and memos; write correspondence; effectively present information in one‑on‑one and small group situations.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure; compute rates, ratios, and percentages; draw and interpret graphs.

Reasoning Ability – Apply common sense to carry out written, oral, or diagram instructions;…