Floral Assistant

Location

Asheville, NC, and Hendersonville, NC

Full‑Time, approximately 40 hours per week

Typically Tuesday through Saturday with some Sunday work required

Carolina Flowers is a florist and 30‑acre flower farm serving Asheville, NC, and beyond. We create designs for weddings and events throughout Western North Carolina, Charlotte and Greenville, and we create daily flower deliveries for our Asheville customers. We operate from our retail storefront on Haywood Road in West Asheville, and we are transitioning our production team to our new studio in Hendersonville.

We are currently moving our farm from Marshall to Hendersonville.

The Floral Assistant role is a great way to develop your interest in flowers and learn the basics of the business.

• Cleaning and prepping, assisting designers, maintaining the storefront, customer service, event installation assistance, delivering flowers, clean up and more!
• Assisting the Studio Manager and Floral Designers in organizing, creating, loading and installing floral event orders, as well as everyday orders and deliveries.
• Making deliveries on an almost daily basis using a company vehicle. Expect several hours each day.
• Perform tasks such as counting, processing and wrapping flowers for bucket orders, pulling recipes, wiring vases, creating greenery bases, wrapping flowers, packing flower arrangements, loading vans, driving vans, sweeping, composting, cleaning up, etc.
• Shop keeper duty: monitor the storefront, answer questions and complete transactions with customers.
• Phone duty: handle phone orders via the established company technique with an upbeat and positive demeanor.
• Assist with flower arranging workshops.
• Stand and lift up to 50 pounds during event work.
• Operate a POS system on an iPad, accept credit card payments, make change, and troubleshoot payment issues.
• Deliver vehicles on a daily basis; a valid driver's license and clean driving record are required.
• Tolerate a shop dog named Huey at the Hendersonville location (no other dogs permitted).
• Be flexible to assist in other company initiatives such as filling in at the cash register, running supplies to the farm, washing buckets, or supporting a glamorous photo shoot.

• Ability to understand and follow written and verbal instructions.
• Seek clarifying information by asking questions.
• Must be able to meet deadlines.
• Must be able to adapt to change.
• Excellent customer service skills and customer service experience.
• Ability to operate a phone system and take orders via the phone.
• Ability to operate a POS system using an iPad.
• Ability to accept credit card payments, make change and troubleshoot POS payment issues.
• An upbeat, positive attitude that comes across in everything you do.
• Enthusiastic team player.
• Organized and efficient.
• Resiliency and indefatigability.
• Punctual and reliable.
• Excitement about becoming part of a quickly growing company.
• Our preference is that we would be your only floral employer. Freelance or part‑time work for other florists (including yourself) must be disclosed and approved.
• Valid driver's license and clean driving record.

• Each full‑time member of our staff receives a stipend and time for an educational experience every 18 months.
• Staff receive 30% on flowers and anything in our store.
• Eligible for bonus pay for wedding clean ups after 9 p.m.

Studio Manager

Owner, Floral Designers, Floral Assistants, Farmers

As soon as possible

Full‑Time, non‑exempt

Depending on experience starting at $18/hr

Must have reliable transportation. From time to time, Carolina Flowers may request an employee use their personal vehicle for business deliveries. In these cases, mileage is reimbursed at $0.30/mile to cover fuel and wear of your car; fuel costs are not reimbursed in addition to mileage.