General Manager

General Manager (Huddle House)

Join the Huddle House team as a General Manager and lead the daily operations of our restaurant. You will ensure a high standard of customer service, drive sales, manage costs, and cultivate a positive workplace culture.

• Develop and execute a comprehensive strategy to achieve sales, cost, quality, and people goals.
• Maintain the highest level of customer service and overall unit quality.
• Communicate unit objectives and follow up with all staff to ensure completion.
• Proactively identify sales opportunities and build relationships through phone, in‑person interactions, and driving if necessary.
• Maintain a safe working environment by enforcing HAACP, Board of Health, and other relevant protocols.
• Develop and mentor assistant managers to achieve sales, cost, quality, and people performance.
• Recruit, hire, and retain skilled staff for restaurant and event operations.
• Implement creative initiatives to positively impact the unit.
• Schedule staff based on forecasted sales to maximize productivity.
• Audit internal processes and adjust as needed to meet operational goals.
• Manage employee relations issues to maintain a harmonious work environment.
• Assist the District General Manager with communication of issues, concerns, and projects.
• Provide backup support to expand service capacity when required.
• Process deposits at the bank.

• Regularly stand, walk, talk, carry, bend, stoop, turn, and lift in excess of 35 pounds.
• Drive, view a computer monitor, and type/write on a regular basis.
• Team lift required for any load over 25 pounds or awkward lifts.