AV Supervisor
Listed on 2026-03-10
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IT/Tech
Technical Support, HelpDesk/Support
Description
Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest AV Supervisor!
What we offer:
Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment:
- Medical, Dental, Vision, Life and Disability Insurance: If eligible, enjoy access to quality healthcare plans to stay healthy and protected.
- Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
- 401(k) & Roth 401(k) Plans: Plan for your future with employer-supported retirement options.
- Employee Assistance Program (EAP): Confidential support services for personal and professional well-being.
- Career Growth Opportunities: We promote from within and invest in your long-term success.
- Paid Time Off (PTO): Take time to relax, recharge, and explore life outside of work.
- Paid Sick Leave: Supportive sick time policy to care for your health when you need it.
- Exclusive Employee Hotel Discounts: Take advantage of special rates for hotels in our brand portfolio—just for our team members and their family & friends.
- Enjoy complimentary On-Shift Meals (participating hotels): Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
- Recognition & Rewards Program: Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.
About this Location
:
The Renaissance Asheville is a 278 room hotel located in the heart of downtown Asheville, with plenty of greenscapes and sweeping views of the Smoky Mountains. The Blue Ridge Mountains are the perfect backdrop to explore North Carolina's best kept secret. We welcome guests to discover the unexpected as they journey through our neighborhood.
Why do we need you?
To act as the direct supervisor of our AV Technicians, including scheduling, training, and AV system setup oversight. Candidate will be responsible for the installation, maintenance, and troubleshooting of audio-visual systems. This role combines technical expertise in AV equipment with a strong understanding of IT infrastructure to support seamless communication, presentations, and events.
What you will do:
Skills and abilities you bring:
- Associate or bachelor’s degree in information technology, Audio-Visual Technology, or related field (or equivalent work experience) highly preferred.
- 2+ years of experience in AV/IT support, preferably in a corporate and events environment.
- Proficiency in operating and troubleshooting AV equipment, including projectors, sound systems, and video conferencing tools (e.g., Zoom, Teams).
- Knowledge of networking principles, including IP configuration and wireless networking.
- Ability to troubleshoot and resolve technical issues under time-sensitive conditions.
- Ability to work a cloud-based IT Helpdesk ticketing system.
- Proficient in…
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