Unified Communications Lead

Job Description

Infosys is seeking Unified Communications Lead primary responsibility will be to translate software requirements into working and maintainable solutions within the existing application frameworks. The chosen candidate will apply technical proficiency across different stages of the Software Development Life Cycle, gather accurate requirements and work closely with stakeholders to prioritize tasks and the scope of development. The role will require strong attention to detail with the ability to identify errors and make adjustments in a testing environment while contributing towards developing and adhering to best practices for developing applications that are scalable, relevant, and critical to the project.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

• Candidate must be located within commuting distance of Asheville, NC or be willing to relocate to the area. This position may require travel to project locations.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• Experience with multiple network environments with a focus on Cisco devices.
• Executed system testing and solutions testing, demonstrating proficiency in handling intricate end-to-end environments.
• Experience in build/modify/migrate/support Cisco Unified Communications infrastructure environment including UCS Servers, Call Manager, associated tools and network components.
• Experience doing Customer service modifications at application/feature level across Cisco Unified Communication and Collaboration solution components.
• Experience working with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data.
• Experience working with Data Center teams on troubleshooting and debugging hardware/software components.
• Experience in automation and scripting with a focus on data center equipment.
• Knowledge of Agile methodology.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

• At least 4 years’ experience working with and understanding WAN routing protocols such as BGP, Cisco Router configurations and Firewall configurations.
• CCNP (Data Center) or equivalent experience preferred.

Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.