Village Hotel Housekeeper - Flex

Housekeeping Room Attendant (Part-Time) – Hilton Asheville Biltmore Park

Job Description

The starting pay range for this position begins at $16.32/hour and is based on the level of qualifications and relevant experience above the minimum requirements.

Flex: A position working an average of 20-29 hours per week (between  hours/year). Schedule may vary, but is generally 8am-4pm with holidays and weekends required.

Responsibilities

• Clean and maintain guest rooms to expected standards in an expedited manner while offering exceptional guest service.
• Work in a team atmosphere as a housekeeping attendant, performing upkeep and presentation of rooms and other locations as assigned.
• Dust, vacuum, polish furniture and sanitize bathrooms.
• Replenish amenities and perform deep cleaning projects and floor care as required.
• Assist department leadership and support the company’s operations.

Essential Job Duties

• Accept and complete daily assignments while maintaining proper time management skills and exceptional performance.
• Proper storage, replacement and placement of guest room amenities and linens.
• Make up beds in guest rooms following standards; dust and vacuum guest rooms.
• Proper storage and usage of cleaning chemicals while maintaining safety measures.
• Clean and sanitize guest bathrooms, mirrors and windows using proper chemicals.
• Empty and dispose of trash properly.
• Stock and clean housekeeping cart.
• Perform deep cleaning of rooms as necessary.

Requirements

• Previous experience in housekeeping and/or custodial, janitorial, or related field strongly preferred.
• Knowledge of hotel housekeeping and/or room operations preferred.
• Commitment to delivering world‑class guest service and anticipating guest needs.
• Knowledge of proper chemical handling and cleaning techniques helpful.
• Proven ability to multi‑task effectively, work as part of a team and under deadlines, and exercise good judgment; must be able to prioritize.
• Excellent attention to detail.
• Ability to be proactive and take initiative as appropriate.
• Solid communication skills; must be able to respond appropriately to guest requests.
• Ability to operate/use small commercial cleaning equipment.

Physical Requirements

• Able to lift, push, pull and carry up to 75 pounds frequently and up to 100 pounds occasionally (with assistance).
• Endure various physical movements throughout the work area; must be able to kneel, stoop, bend, reach overhead and below.
• Ability to stand/walk for extended periods of time throughout the shift; may occasionally work in locations where the ability to climb ladders or stairs would be required.

Benefits

• Access to on‑site health clinic, wellness programs, and health fairs for all employees.
• Year‑round access to the estate gardens and grounds and 40% off estate retail & dining.
• Employer subsidized health, life, dental, vision, and short‑term/long‑term disability insurance (for full‑time positions).
• Paid holidays and SEL (for full‑time positions).
• And much more!

Seniority Level: Entry level

Employment Type:

Part‑time
Job Function:
Management and Manufacturing
Industry: Hospitality