Patient Services Coordinator
Listed on 2026-02-05
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Healthcare
Healthcare Administration, Medical Billing and Coding, Medical Office
Join to apply for the Patient Services Coordinator role at PT Solutions Physical Therapy
Location:
East Asheville, 1141 Tunnel Road, Suite E, Asheville, North Carolina 28805, United States
Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven treatments to provide relief and restoration of their normal life. As a PSC you will interact and build relationships with patients, insurance providers, and medical professionals to create streamlined scheduling and financial workflows. Daily tasks could include processing insurance verifications, managing prior authorizations, and following up on physician referrals.
A patient-centered mindset and the ability to work autonomously will elevate your success in the role.
- Reconcile patient payments and units billed while following HIPAA guidelines
- Follow appropriate processes for Insurance Verification and/or benefits management
- Obtain authorization and/or prior authorization
- Over the counter collections and reconciliation of all charges weekly and monthly
- Maintain relationships with patients, providers, clinicians, and internal operational departments
- Competitive compensation with ability to earn performance-based incentives
- Professional development through strategic internal platforms
- Potential for career progression with a nation-wide company
- Fitness incentive, insurance benefits, employee assistance program, paid time off and extended illness bank
- PT Solutions requires at minimum, a High School or GED diploma. Submission of diploma for the highest level of education obtained will be required.
- 1-2 years of customer service experience (experience with healthcare preferred)
Expanding Access to Quality Care:
At PT Solutions, we’re a tight-knit community united in our mission to expand access to quality care. Our commitment includes ongoing professional development opportunities, evidence-based clinical education, dedicated mentorship opportunities, and an APTA-accredited Orthopaedic Residency Program. We seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.
Let’s go further together and transform care. Join the #PTSLife today! To see what #PTSLife is like, visit Instagram, Facebook, and Linked In.
- Seniority level:
Entry level - Employment type:
Full-time - Job function:
Health Care Provider - Industries:
Hospitals and Health Care
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