Credentialing Coordinator

Aeroflow Health - Credentialing Coordinator

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient‑centric business model is founded on innovation through technology and cutting‑edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest‑growing healthcare companies in the country, and recognized on Inc.

5000’s list of fastest‑growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina, thus bettering the everyday lives of the employees that work so hard to service our patients.

The Opportunity

Within Aeroflow, the Credentialing and Licensing team supports the organization’s ability to deliver uninterrupted services to patients by ensuring payer credentialing, enrollment, and compliance requirements are met across Aeroflow Health and its subsidiaries. The team works closely with Compliance, Legal, Provider Relations, Corporate Development, and Emerging Markets to support growth initiatives and ongoing operations.

The Credentialing and Licensing team plays a critical behind‑the‑scenes role, ensuring Aeroflow maintains strong payer relationships, accurate documentation, and compliance with complex regulatory requirements. This work directly supports Aeroflow’s ability to expand into new markets and continue serving patients without disruption.

This role is primarily based in our Asheville, NC office. While collaboration happens in person, the team operates with flexibility, and a hybrid schedule is preferred
.

Your Primary Responsibilities

We are currently seeking a Credentialing Coordinator
. The Credentialing Coordinator is typically responsible for managing and supporting payer credentialing and enrollment processes with a high degree of accuracy, organization, and follow‑through.

In this role, the candidate can expect to:

• Manage and submit government (Medicaid) and commercial payer credentialing and revalidation applications
• Proactively communicate with payers regarding application status, documentation needs, and approval timelines
• Maintain accurate, organized credentialing records and supporting documentation
• Partner cross‑functionally with Compliance, Legal, Provider Relations, Corporate Development, and Emerging Markets teams
• Obtain and submit insurance certificates, surety bonds, accreditation documentation, and annual filings
• Prepare and process attestations, provider directory verifications, and roster submissions
• Track and process license renewals related to provider enrollment
• Complete CHOW submissions and other payer‑specific updates
• Maintain digital credentialing files and submission records
• Process inbound payer communications, including physical mail received in‑office
• Maintain copies of in‑office licenses and certifications
• Other job duties as assigned

• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance.
• Maintain HIPAA/patient confidentiality.
• Other job duties assigned.

Skills for Success

• Strong organizational skills with the ability to manage multiple, detail‑heavy tasks simultaneously
• Proven ability to follow complex processes accurately and consistently
• Proactive communication style, including comfort with follow‑up via email and phone
• Ability to maintain high levels of accuracy in documentation and data entry
• Strong written communication skills and attention to detail
• Ability to learn new systems, rules, and requirements quickly
• High level of discretion and integrity when handling sensitive or confidential information

Required Qualifications

• Associate’s or bachelor’s degree preferred; or equivalent work experience
• Experience in an administrative, operations, compliance, or coordination‑focused role
• Proficiency with Microsoft Office and Google Workspace, including spreadsheets and database‑style tools
• Strong time management skills…