Senior Phlebotomist

Job Description:

• The Phlebotomist II provides high-quality patient services by collecting blood specimens and preparing them for laboratory testing while ensuring accuracy, confidentiality, and a positive patient experience.
• This role requires strong technical skills, customer focus, and the ability to work in multiple locations as needed.

• Ability to provide accurate and error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills including pediatric, geriatric, and capillary collections.
• Flexibility to work weekends, holidays, on-call, and overtime.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation and valid driver s license, if applicable.
• Ability to handle multiple priorities in a high-volume setting.
• Strong customer service and communication skills.

• One to three years of phlebotomy experience including pediatric, geriatric, and capillary collections.
• Two years of experience in a patient service center environment preferred.
• Customer service experience in a retail or service environment preferred.
• Experience with keyboarding and data entry.

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional work environment.
• Perform forensic and clinical specimen collection and processing following established procedures.
• Verify patient demographic information and obtain patient initials or signature post-collection to confirm proper labeling.
• Maintain required records and documentation.
• Promote a positive image of the organization to patients, clients, employees, and the public.
• Demonstrate leadership behaviors with a focus on process excellence, confidentiality, and accuracy.

• Phlebotomy and specimen collection.
• Patient communication and customer service.
• Documentation and record-keeping.
• Time management and multitasking.
• Adaptability and problem-solving.

• High school diploma or equivalent required.
• Medical assistant or paramedic training preferred.