Lead Dental Assistant II

Lead Dental Assistant II

Appalachian Mountain Health is seeking a Lead Dental Assistant II to provide oversight, leadership, and mentorship to dental assistants and support efficient patient care and departmental goals.

The role of Lead Dental Assistant is to provide oversight, leadership, and mentorship to fellow dental assistants, to assist in the efficiency and functionality of the department, and to help the department reach its goals set forth by the Chief Dental Officer. This job description outlines the essential functions and core performance areas.

• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Performs other duties as assigned.

• Welcomes patients and seats them in the appropriate treatment room.
• Reviews patient health histories and documents all medications, medical conditions and alerts the doctor to any abnormalities.
• Obtains and documents patient’s vital signs and alerts doctors to any abnormalities.
• Obtains, documents, and updates patient dental history, as well as overall health and medication history.
• Takes and develops x-rays, photos and CBCTs and uploads into patient charts as appropriate.
• Performs the setup and breakdown of all operatory equipment, instruments, and documents on time to meet regulatory and compliance requirements and to keep the doctor on schedule with daily patient care.
• Maintains the procedural site and anticipates chairside assisting protocols in a proficient and competent manner.
• Assists the doctor during a variety of treatments, exams, procedures.
• Assists hygienist with patient care whenever necessary.
• Performs delegable duties as allowed by 21 NCAC 16H .0203.
• Actively delivers a positive patient experience by striving to keep patients focused on the best possible treatment.
• Is proficient in educating patients in all practice procedures, exams, and procedures.

• Actively participates in daily morning huddles for schedule review and ensures a smooth productive day.
• Obtains and inputs patient insurance information to aid in understanding of procedure coverage.
• Is proficient at entering all patient documentation into the Electronic Dental Record for legal compliance, review, and doctors’ signoff, preparing accurate, complete and professional treatment plans for procedures, scheduling, and insurance benefits coordination, scanning all required paperwork into the patients’ charts.
• Cleans and sterilizes instruments and prepares treatment rooms.
• Ensures appropriate supply of equipment and stock of materials.
• Enters accurate and complete treatment plans for review and presentation.
• Describes and clarifies treatment plans to aid in patient understanding.
• Assesses and professionally addresses any patient questions and/or concerns.
• Is proficient and professional when handing off patients to the front office staff following exams and procedures to ensure patient scheduling of procedures.
• Is proficient at performing patient chart reviews following standard operating procedures as well as collaborating and obtaining patient documentation as mandated for operative procedures and patient medical conditions.
• Directs clinical staff accordingly to maximize efficiency and minimize downtime.
• Maintains a smooth patient workflow with the front office staff and clinical teams to promote timely and exceptional patient experience visits.
• Maintains organization within all practice electronic records systems.
• Assists front desk and registration staff.
• Assists in sterilization and maintenance of office equipment.

• Directs and leads dental assistants in continuous process improvements.
• Leads clinical staff in maintaining a smooth patient workflow with the front office staff and clinical teams to promote timely and exceptional patient experience visits.
• Collaborates with other office staff to improve patient care.
• Mentors and trains clinical staff.
• Maintains the knowledge that is a resource to other clinical staff, uses their expertise to improve patient care and advance company goals.
• Serves as the Radiation Safety Officer (RSO) and leads…