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Guest Experience Liaison — Inn Lodging & Communications

Job in Asheville, Buncombe County, North Carolina, 28814, USA
Listing for: Biltmore
Full Time position
Listed on 2026-02-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16.32 USD Hourly USD 16.32 HOUR
Job Description & How to Apply Below
A luxury inn in North Carolina is seeking a Lodging Services Liaison to manage guest inquiries through various communication channels. Responsibilities include forwarding calls, responding to emails, and ensuring guest satisfaction through personalized services. The ideal candidate has experience with multi-line phone systems, Microsoft Office, and great communication skills. This is a full-time position requiring teamwork and attention to detail, offering a starting pay of $16.32/hour for 35 hours or more per week.
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