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Customer Service Representive
Job in
Asheville, Buncombe County, North Carolina, 28801, USA
Listed on 2026-01-22
Listing for:
RATP DEV USA
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
- Answers incoming calls to the customer service team.
- Receives customer inquiries and complaints.
- Answers questions and provides information about services.
- Clearly and accurately documents issues.
- Resolves customer inquiries relating to transportation; communicates resolution to customers.
- Other duties as assigned
Education, Licensing, and Certifications:
- High school diploma or equivalent, such as GED, required
- Up to 2 years of customer service or basic office experience preferred
- Pleasant telephone voice/manner
- Strong written and oral communication skills
- Strong listening skills
- Ability to remain courteous with difficult or angry customers
- Basic computer knowledge/PC experience
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