Activities Manager

Published:
Nov 6, 2024 - The Activities Manager oversees the seamless execution of both onsite and offsite guest activities through meticulous weekly, daily, and monthly planning. This role involves close collaboration with the reservations and reception team to synchronize activity schedules with fluctuating guest bookings and maintain a proactive communication line with fishing club members, ensuring clarity and consistency. Additionally, responsibilities include maintaining all activity-related equipment and ensuring compliance with health, safety, and billing standards to enhance the overall guest experience.

Job Summary:

• Develop and implement unique, meaningful, group and/or individualized programs for a growing senior’s residence that breaks the status quo of typical retirement activation.
• Create and execute a monthly calendar of events with the goal of improving the intellectual and physical health of the residents.
• Plan, organize and accompany residents on excursions.
• Assist in the development and implementation of annual budgets aimed at an effective expenditure control system for the activities program.
• Ensure all invoices and resident charges are completed in a timely manner.
• Coach, guide and manage the schedule of the activities team, volunteers and co-op students.
• Introduce residents to computer devices and new applications.
• Produce, edit, print and distribute Resident Newsletter.
• Coordinate and explore new contractor relationships to deliver services and programming aimed at resident wellbeing.
• Work closely with the nursing team to ensure appropriate programs and activities are being delivered to the residents living on the assisted living and memory care floors.
• Coordinate and collaborate with the Marketing and Dining Services departments for events.
• Maintain up to date and accurate files, records and statistics on the successful execution of daily programs.
• Ensure all programs are running on time, supplies are stocked for every special event.
• In consultation with the General Manager, develop and implement policies pertaining to activation programs.
• Develop & maintain a rapport with staff, residents, resident families and volunteers.

Skills on Resume:

• Program Development (Hard Skills)
• Event Planning (Hard Skills)
• Budget Management (Hard Skills)
• Content Production (Hard Skills)
• Policy Oversight (Hard Skills)

Job Summary:

• Plan, organize, promote and implement seasonal activities.
• Schedule Activities and supervise Recreational Staff.
• Communicate Activities to Resort Guests.
• Motivate individuals and groups to become involved in the recreation programs.
• Provide instruction to others by explaining and demonstrating proper techniques and rules used in specific activities, games, and sports.
• Complete and maintain required statistics and records.
• Collect fees for programs, events, and facilities for equipment used.
• Comply with all resort and company codes, policies, procedures, and regulations.
• Participate in activities where required including guided walks, hikes, fishing lessons, art tours, picnics and other activities at the hotel’s discretion.
• Bring a helpful, professional, and friendly manner to guests and colleagues at all times.
• Provide support to the reception and portering team with guest luggage or other duties and ensuring the front of house areas are maintained and presentable.

Skills on Resume:

• Activity Planning (Hard Skills)
• Staff Supervision (Soft Skills)
• Guest Communication (Soft Skills)
• Program Promotion (Soft Skills)
• Record Keeping (Hard Skills)
• Fee Collection (Hard Skills)
• Policy Compliance (Hard Skills)

Job Summary:

• Ensure that adequate planning is made weekly, daily, and monthly to ensure the smooth delivery of all onsite/offsite activities.
• Work closely with the reservations/reception team to ensure the diary for all activities is planned accurately, ensuring guides are booked/cancelled in line with fluid guest reservations.
• Be the hotel point of contact for fishing club members, book fishing, advise on fishing and ensure communication with club members is consistent and clear.
• Be proactive in identifying…