Program ; Associate

Overview

Is God calling you to ministry?

For over 75 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

Christian Purpose And Expectations

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail – The Program department offers seminars and other public, staff-programmed events that align with the mission of BGTC. The department schedules speakers, emcees, pastors-in-residence, worship leaders and musical artists to enhance each attendee’s experience. It produces event-related collateral material for each event, negotiates agreements with all event platform and support staff and provides accurate reports at the close of each event.

The department also conducts strategic planning to meet the operational goals of BGTC.

Job Summary – This position processes and disseminates Cove event evaluation data, prepares participant notebooks for Personal Spiritual Retreats (PSRs) and Guided Personal Spiritual Retreats (GPSRs), transcribes and disseminates donor thank you cards, completes the annual commitment report and performs registration for assigned programs.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

• Execute the end-to-end processing of event feedback, including accurately typing, tallying, and distributing evaluation summaries for all year-round seminars and events within established timelines
• Serve as the primary backup for the Program Registration Admin, facilitating all aspects of the seminar registration process to ensure a seamless guest experience
• Manage the preparation and distribution of guest materials, including guides, journals, and schedules for Personal Spiritual Retreats (PSRs) and Guided Personal Spiritual Retreats (GPSRs)
• Faithfully execute established procedures for documenting and following up on all "decisions for Christ" made during events and seminars
• Oversee the timely processing and distribution of thank-you notes received from Pastor Renewal Retreats, Military Marriage Retreats, and Gold Star Wives Retreats
• Maintain and update the monthly Commitment Report, ensuring accurate data dissemination to key ministry personnel using designated distribution protocols

Marginal Duties and Responsibilities

• Assist Program Department team with special projects, as needed and assigned

Skills and Knowledge

• Organizational Excellence:
  Exceptional organizational skills with a meticulous attention to detail and the ability to manage administrative workflows simultaneously
• Interpersonal & Communication
  
  Skills:
  
  Highly approachable with the ability to build professional relationships; possesses strong written and verbal communication skills, including high-level accuracy in spelling, grammar, and data entry
• Proactive Problem Solving: A self-starter with a proven ability to take initiative, prioritize tasks effectively, and deliver high-quality results under minimal supervision
• Collaborative Mindset:
  Demonstrated ability to work effectively both as an independent contributor and as a supportive, reliable team member
• Technical Proficiency:
  Adept in the Microsoft Office Suite, with strong proficiency in Excel for data tabulation and analysis, Word for professional document…