Document Management Specialist

Aeroflow Health
- Document Management Specialist (Remote)

The Opportunity - Remote

The Document Management Team focuses on orders, corresponding paperwork, and other documentation for all business units in the organization.

• The team focuses on operational facets that impact a customer’s direct experience with Aeroflow faxes and order intake.
• We support all departments at Aeroflow – Mom & Baby, Sleep, Urology and CGM, allowing us to serve all customers in many capacities.
• This team has a unique role supporting all business units for their document needs and strives to make the customer experience with faxes and order intake as seamless as possible.

• Order entry and data maintenance
• Enter new customer demographics and update changes to existing accounts
• Processing incoming communications in a timely and efficient manner, including but not limited to orders, clinical documentation, billing correspondence, etc.
• Identifying priority orders and correspondence
• Utilizing critical thinking to address all incoming documentation
• Ensuring accuracy and completeness of all orders
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned

• Flexibility and adaptability to handle changing priorities and multiple tasks simultaneously.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Exceptional verbal, written, listening, and presentation communication skills.
• Proven work history illustrating stability and reliability.
• Attention to detail and accuracy.
• A team-first, collaborative attitude.
• High School Diploma required.
• 1 or more years of administrative experience.
• Self-starter; ability to multitask, work independently, and research as issues arise.
• Maintain professionalism with all outgoing communication.
• Self-disciplined with excellent critical thinking and organizational skills.
• Approachable, valued collaborator with excellent communication skills.

• Are self-motivated, think outside the box, and can carry a project through to completion.
• Are clear communicators who are approachable, valued collaborators throughout the organization.
• Are team players who are interested in learning the unique operational needs of each business unit throughout the organization.

• Competitive pay
• Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance
• 401(k) with Company Match
• 12 weeks of parental leave for birthing parent / 4 weeks leave for non-birthing parent(s), Additional parental benefits including fertility stipends, free diapers, breast pump
• Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and many more benefits

• Family Forward Certified
• Great Place to Work Certified
• Inc. 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements.

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.