Receptionist, Administrative​/Clerical

Overview

Be among the first 25 applicants. Company: H&R Block. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future and help clients make confident, informed decisions about their lives, careers, and money.

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business with Block Next, a multi-year roadmap focused on innovation, client experience, and sustainable growth.

You will be part of a connected culture where trust, care, and collaboration help everyone feel they belong as part of a larger team. The community environment is recognized on Best Companies lists, and we are committed to helping each other grow.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with the ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

H&R Block remains committed to building a Connected Culture where trust, care, and connections enable us to work together. You’ll be in an environment where everyone can bring their authentic self to work and feels like they belong as part of a larger team. You will be surrounded by colleagues who are committed to helping each other grow and support one another.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Retail