Emergency Operations Manager

** Agency
* * Dept of Natural and Cultural Resources
** Division
* * Zoological Park
** Job Classification Title
** Program Supervisor I (NS)
** Position Number
**** Grade
* * NC14

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program.

The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit (Use the "Apply for this Job" box below). We encourage you to apply to become a part of our team!
** Description of Work
** Key Responsibilities include but are not limited to:  
• Management of Zoo's Security Team across 3 shifts; 24/7 coverage.  
• Oversight of emergency and non-emergency protocols and procedures.  
• Considerable knowledge of National Incident Command System structure and the ability to function as Incident Commander.
** Knowledge

Skills and Abilities

/Management Preferences
**** Recruitment Range: $50,633 - $63,660
**** To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
** Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:
** Management Prefers:
*** Demonstrated knowledge of security operations, and emergency and non-emergency protocols and procedures in a large public facility.
* Demonstrated experience in establishing and advancing internal programs and processes.
* Must have or the ability to obtain EMT within one year of employment.
* Experience supervising and managing a large team.
* Demonstrated knowledge of digital radio programming.
** Position/Physical Requirements
*** 8:30 am – 5:30 pm April – October with 1 hour lunch    8:30 am – 5:00 pm November
- March with 30-minute lunch
* Weekends and Holiday work in peak season are frequent.
* Designated as mandatory/essential to Zoo operations; must demonstrate a willingness to work extended shift hours during emergency and adverse weather events, and to work weekends and/or overtime work as needed to meet the business needs of the Zoo.
* Perform moderately heavy physical labor, stand and walk for extended periods of time in all types of weather.
* React calmly and effectively in emergency situations.
* Utilize a methodical and logical approach to investigate and enforce park rules and regulations.
* Perform multiple tasks and solve problems.
* Effectively resolve conflict, delegate, and build cohesive teams.
* Must meet DNCR Fleet Safety Guidelines and have ability to obtain and maintain a valid driver's license issued from within the United States or be able to obtain one within 90 days of employment.
* Communicate effectively through interpersonal interactions and written reports.
* Ability to engage with and communicate with staff, vendors and the public, electronically and in person, under normal and stressful situations effectively and tactfully.
* Work independently with no supervision.

Please note:

Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.
** This position is located at:
** 4401 Zoo Parkway Asheboro, NC 27205
** Minimum

Educati…