Billing & Rates Analyst

Location: Asheboro, NC
Department: Finance
Reports To: Vice President of Finance
Employment Type: Full-Time

Randolph Electric Membership Corporation (REMC) is seeking a detail‑oriented and analytical Billing & Rates Analyst to join our Finance team. This position plays a key role in ensuring accurate and timely utility billing for our members while supporting rate analysis, revenue forecasting, and cost‑of‑service initiatives. The ideal candidate enjoys working with data, solving complex billing issues, and collaborating across departments.

• Execute the weekly billing process from start to finish, including pulling meter readings, processing and analyzing usage data, reviewing pre‑bill edit reports, and completing all error‑checking procedures prior to running live bill programs
• Ensure billing data, including billing determinants imported from applicable systems and the rates applied, are accurate and up to date
• Stay informed of developments impacting rates and ensure compliance with REMC policies and applicable local, state, and federal regulations
• Investigate unusual meter readings and work collaboratively with Energy Services, Metering, and other departments to resolve irregularities and discrepancies
• Analyze billing and consumption trends and assist with electric revenue forecasting
• Analyze rate structures and rate impacts and provide support for cost‑of‑service studies
• Explain rate structures and billing details to members and internal stakeholders and resolve billing questions as needed
• Coordinate with Communications on updates to bill messages and bill inserts
• Generate revenue and billing reports, maintain daily balancing reports, and ensure customer billing activity is accurately integrated with the general ledger

• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field
• A two‑year degree with equivalent experience will be considered
• Minimum of five (5) years of experience in billing, accounting, or financial analysis
• Knowledge of electric utility billing and rate making principles preferred
• Experience with electric distribution cooperative operations preferred
• Strong analytical, organizational, and problem‑solving skills
• Excellent written and verbal communication skills
• Ability to work collaboratively across departments
• Proficiency in Microsoft Excel and Power Point

Randolph Electric Membership Corporation is a member‑owned electric cooperative committed to providing reliable service while supporting the communities we serve. REMC offers a stable, collaborative work environment where employees can do meaningful work, grow professionally, and make a direct impact on our members and the organization.

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Randolph Electric Membership Corporation is an Equal Opportunity Employer
, including disability/veteran status.