Billing & Rates Analyst

Billing & Rates Analyst

Location: Asheboro, NC

Department: Finance

Reports To: Vice President of Finance

Employment Type: Full-Time

Randolph Electric Membership Corporation (REMC) is seeking a detail-oriented and analytical Billing & Rates Analyst to join our Finance team. This position plays a key role in ensuring accurate and timely utility billing for our members while supporting rate analysis, revenue forecasting, and cost-of-service initiatives. The ideal candidate enjoys working with data, solving complex billing issues, and collaborating across departments.

• Execute the weekly billing process from start to finish, including pulling meter readings, processing and analyzing usage data, reviewing pre-bill edit reports, and completing all error-checking procedures prior to running live bill programs
• Ensure billing data, including billing determinants imported from applicable systems and the rates applied, are accurate and up to date
• Stay informed of developments impacting rates and ensure compliance with REMC policies and applicable local, state, and federal regulations
• Investigate unusual meter readings and work collaboratively with Energy Services, Metering, and other departments to resolve irregularities and discrepancies
• Analyze billing and consumption trends and assist with electric revenue forecasting
• Analyze rate structures and rate impacts and provide support for cost-of-service studies
• Explain rate structures and billing details to members and internal stakeholders and resolve billing questions as needed
• Coordinate with Communications on updates to bill messages and bill inserts
• Generate revenue and billing reports, maintain daily balancing reports, and ensure customer billing activity is accurately integrated with the general ledger

• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field
  • A two-year degree with equivalent experience will be considered
• Minimum of five (5) years of experience in billing, accounting, or financial analysis
• Knowledge of electric utility billing and rate making principles preferred
• Experience with electric distribution cooperative operations preferred
• Strong analytical, organizational, and problem‑solving skills
• Excellent written and verbal communication skills
• Ability to work collaboratively across departments
• Proficiency in Microsoft Excel and Power Point

Randolph Electric Membership Corporation is a member‑owned electric cooperative committed to providing reliable service while supporting the communities we serve. REMC offers a stable, collaborative work environment where employees can do meaningful work, grow professionally, and make a direct impact on our members and the organization.

Interested candidates are encouraged to apply by visiting:  and clicking "Apply."

Randolph Electric Membership Corporation is an Equal Opportunity Employer, including disability/veteran status.