Processing Assistant III - Adoptions

Description

The primary purpose of the position is to perform a variety of office and/or technical tasks to accomplish the specialized collection and processing of information, documents, or materials.

Employee independently performs a moderate variety of tasks within specific work guidelines. The majority of time is spent performing tasks in support of a work process or processes or a program involving the selection from among alternative actions within specific procedural and operational guidelines. Work requires general knowledge of office practices and procedures to review, verify, complete, record, and/or balance records, reports and figures.

• Receives incoming correspondence or communications of various nature including mail, financial instruments such as checks or cash, phone calls, and electronic media of all types.
• Processes correspondence or communications in accordance with established policies and procedures for the area of assignment.
• Coordinates information between units and divisions.
• Completes forms, reports, correspondence as required by established processes.
• Works with all types of media to manage, process, report, communicate, and record all types of information including various computer applications and manual filing systems.
• Maintains and compiles data and prepares statistical reports related to functions performed.

Duties involve public contact including interaction with clients, and other employees and the public to gather, relay and explain information to establish and update records or to determine eligibility for services. Employee functions independently within defined guidelines. Matters requiring additional interpretation are referred to the immediate supervisor.

Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience.

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