Senior Claims Adjuster - PI, FI and D&O

My client is looking for an experienced Senior Financial Lines Claims professional with 7 years' experience , handling a broad range of claims including (but not limited to) Professional Indemnity (PI), Financial Institutions (FI), Directors & Officers (D&O), and Cyber . US claims experience and strong ECF2 knowledge are essential , and the ideal candidate will have gained their experience within a Lloyd's Syndicate or Law Firm environment .

Key Responsibilities Adjust, manage, and settle claims in line with delegated authority levels and in accordance with the Company's Claims Management Policies, Procedures, Claims Philosophy, and Reserving Protocol. Proactively manage the Company's claims exposure, ensuring alignment with the prevailing legal and regulatory framework. Safeguard the Company's financial interests by validating claims payments and maintaining appropriate and accurate reserving levels. Deliver a prompt, efficient, and professional service to customers, ensuring adherence to Treating Customers Fairly principles.

Communicate material losses, emerging trends, and significant claims developments to relevant internal and external stakeholders. Ensure effective collaboration between Claims and all relevant internal departments. Maintain compliance with the Company's claims philosophy, minimum standards, and individual authority limits. Manage claims efficiently from notification to conclusion, ensuring service level agreements are consistently met across paper and electronic submissions. Appoint, instruct, and oversee external service providers, developing and implementing appropriate claims resolution strategies.

Liaise effectively with brokers, co-insurers, reinsurers, and insureds on all claims-related matters. Ensure claims records are accurate, complete, and up to date on internal systems, including the effective management of workflows across electronic claims platforms. Work closely with Senior Management and Underwriting teams to support the smooth and effective operation of the business. Support broader claims management activities, including open claims reviews, reserving and reinsurance analysis, reinsurer engagement, and ad hoc projects as required.

Participate in ongoing professional, technical, and career development training, both internally and externally. Collaborate with internal functions such as Underwriting, Actuarial, Risk, Finance, and Compliance to support effective claims management. Attend internal meetings and committees as required. Undertake any other reasonable duties consistent with the skills, experience, and seniority of the role.