Range Safety Officer; RSO

Range Safety Officer Position Summary

The Range Safety Officer (RSO) is critical to safely operating the firing range while providing a friendly and inviting experience while taking a leadership position. The RSO enforces safe firearm handling and must pay strict attention to the range area while maintaining a strong mental focus on safety. The primary duty of a RSO is to organize, conduct, and supervise safe range operations to all customers.

• Interface and communicate in a professional, courteous, and compassionate manner with all customers.
• Supervise all range activities and ensure that customers follow range regulations, including professional correction of safety violations.
• Demonstrated high end communication and problem solving skills with minimal supervision is essential, including making decisions and follow through.
• Conduct range safety briefings, as necessary.
• Be an example to all customers by practicing safe firearms handling and following all range safety rules.
• Assist shooters with stoppages, malfunctions and other issues or questions on the range.
• Control the range and lead/assist with any emergency procedures.
• Know and execute emergency response plans when required.
• Operate Point of Sale system to schedule and rent firearms to customers.
• Restocking of targets and personal protective equipment.
• Conduct P.O.S. Check-in & Release of Liability Waiver verifications.
• Responsible for watching the CCTV camera system to observe and correct any safety violations.
• Perform and follow procedures for opening and closing the range.
• Provide constructive and timely feedback on range operations to management to promote improvements.
• Actively promotes XCAL programs, products, and services.

• Flexibility to work morning, nights, weekends and non-standardized shift schedules.
• High familiarity and knowledge of firearm operation, design and usage required, including action types, loading/unloading, and malfunction correction.
• Ability to stand at minimum of 4 hours.
• Lift, carry and transfer up to 50 pounds at any given time.
• High School Diploma or GED.
• Must have firearms handling experience.
• Must be 21 years or older
• Must pass criminal background check

• Previous Range Officer experience preferred.
• Related firearms industry experience and training certifications a bonus.
• Previous retail and/or member services experience helpful.