Data Center Facilities Manager

Description

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you will be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments.

• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
• Manage on‑site teams of 24x7 shift technicians, sub‑contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols.
• Drive safety and security culture and compliance within the team.
• Hire, coach, and promote team members. Responsible for team’s career development and performance management.
• Promote healthy team culture and peak morale.
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Act as an escalation point for all facilities‑related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Utilize root cause analysis and troubleshooting/problem‑solving skills.
• Respond to out‑of‑hours emergency calls.
• Role may support more than one location/site.
• May assist in the build out of new facilities and assist in projects to increase current facility efficiency.
• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks.

We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.

They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission‑critical servers and must maintain better than 99.999% uptime.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneer cloud computing and continually innovate, powering businesses from startups to Global 500 companies. We value diverse experiences and encourage candidates who do not meet all qualifications to apply. Our inclusive culture, mentorship programs, and work/life balance initiatives empower you to grow professionally and personally.

• 2+ years of work in a management position with 5 or more direct reports.
• 3+ years of experience in industrial electrical or mechanical systems.
• 3+ years of administrative experience including Microsoft Office products.

• Knowledge of the electrical and mechanical systems involved in critical data center operations such as feeders, transformers, generators, switch gear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units.
• Bachelor’s degree in electrical or mechanical engineering, engineering technology, or equivalent, or 5+ years of experience working in a data center or other mission-critical environment with an emphasis on building and equipment operation.
• Experience communicating technical details verbally and in writing.
• Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment.
• Behavio…