Data Center Engineering Operations Technician

Data Center Engineering Operations Technician

Job  | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

• Involved with projects of moderate complexity.
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, operational readings and facility management.
• Provide key performance indicators to senior engineers.
• Responsible for the on‑site management of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Monitor performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Ensure all safety procedures are adhered to while performing work.
• Assist with basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
• Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Maintain data center critical infrastructure equipment ensuring 99.999% up‑time of the world's largest cloud computing portfolio.
• Role may support more than one location/site.
• Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder.
• Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.

How would you like to be a part of Earth’s most customer‑centric company? You would work with teams of front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians I (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

AWS values diverse experiences and work‑life harmony, fostering inclusion and continuous innovation. The team offers mentorship, career growth opportunities, and a collaborative culture that empowers employees to take pride in what makes them unique.

• High school or equivalent diploma.
• Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission‑critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience.
• 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint).

• 2+ years of data center engineering experience.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $59,600/year in our lowest geographic market up to $133,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company.

Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.