Operations Compliance Analyst

Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you – because when you feel valued, you're empowered to do your best work.

The Compliance Analyst (Intermediate level) develops professional expertise while resolving an intermediate level variety of issues within a moderate scope. Receives general instructions on routine work, and detailed instruction on new assignments.

Audits & Certifications

• Provides developed site level logistical support for compliance audits (internal and external), within a moderate scope
• Extracts list of open findings for site(s) in scope
• Maintains and distributes certification assets to stakeholders internal and external to Equinix, within a moderate scope
• Collects and coordinates developed audit evidence assets
• Performs an initial review of audit evidence assets and coordinates to ensure that non-compliance findings are closed in a timely manner

Management Systems

• Updates any local site level management system assets by raising a document change request, as per input from site personnel and site compliance senior staff
• Provides developed site level logistical support for management review meetings, within a moderate scope
• Follows all local procedures that are developed to comply with local legislative and Equinix requirements
• Maintains a moderate level of required compliance records in local/global repositories including: records relevant to Operations compliance(QISBC and EHS)
• Manages document change requests for compliance related process assets while utilizing developed personal expertise
• Tracks moderate compliance process asset updates
• Tracks completion of management reviews at 1st line of defense level, within a moderate scope

Program Management

• Produces developed compliance reports for local management, including: key performance indicators and metrics with assistance from senior team members
• Participates in moderate process improvement initiatives and compliance projects for the site/country in collaboration with regional and/or global stakeholders
• Answers moderate queries on compliance tools/systems and manages the tool as an administrator

Training

• Develops intermediate compliance training requirements to ensure requirements have been met and tracks completion, within a moderate scope
• Maintains intermediate compliance information on competencies and certifications that are required for tasks and roles
• Carries out intermediate training for Data Centers and Operations on internal tools and policies, as required
• Liaises with translation vendors for any policies/procedures, as required locally
• Tracks relevant mandatory compliance training

1st Line Responsibilities

• Supports in internal audit as a co-auditor within a moderate scope
• Assists Data Center Managers in the implementation of intermediate site level compliance policies and processes as per global requirements

2nd Line Responsibilities

• Fields intermediate communications from first line of defense: requests for assistance, questions, reports of non-compliance compiles and communicates responses
• Supports intermediate level accidents and compliance investigations to ensure the comprehensive gathering of supporting evidence material

Compliance Implementation

• Fields moderate level communications from Data Centers: requests for assistance, questions, reports of non-compliance, etc.
• Compiles and communicates responses with some direction from manager and senior teammates
• Supports with intermediate level accidents and moderate compliance investigations to ensure the comprehensive gathering of supporting evidence material
• Ensures the moderate level of new site expansions meet regulatory and Equinix requirements
• Suppo…