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Technical Support HelpDesk/Support

Post-Sales Customer Success Lead

Job in Ashburn, Loudoun County, Virginia, 22011, USA
Listing for: KÄGWERKS
Full Time position
Listed on 2026-03-03
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading communications technology firm in Ashburn is seeking a Customer Success Manager to ensure outstanding customer experiences post-system delivery. This role coordinates all support processes, manages technical workflows, and captures feedback for continuous improvement. Ideal candidates will have a background in customer success or technical support and possess strong organizational and communication skills. This position requires U.S. citizenship and the ability to obtain a security clearance.

Competitive benefits include a generous PTO policy, health plan, and 401k contributions.
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