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Warranty Manager
Job in
Ashburn, Loudoun County, Virginia, 22011, USA
Listed on 2026-02-28
Listing for:
DRB Homes
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Job Purpose
To research and respond (via phone and in person) to all customer service inquiries received from DRB Homes new home customers.
Duties and Responsibilities- Respond to homeowner warranty work orders
- Investigate and determine need for service; act as liaison between homeowners and subcontractors to schedule service and follow-up
- Determine if the company compensates service requests based on established company policies and procedures
- Identify and report to the Director of Production any potential home construction defects
- Approve service invoices and monitor service repair budgets
- Other duties as assigned
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