Director of Complex Housekeeping

Why us?

Sage Hospitality Group is in search of an experienced Complex Director of Housekeeping to provide operational oversight for the The Asbury and the Asbury Ocean Club.

The Asbury Ocean Club is effortless living at its best – a collection of residential homes, a Beach Club, a boutique hotel, and an unprecedented suite of amenities. A unique blend of intimacy and grandeur serves as the hallmark of your stay in any one of our 54 guest rooms. With magical views, soaring ceilings, and private balconies, the sunlight is amplified, and the outdoors is invited in.

Gracefully understated design and hand‑picked furnishings create the sense of a beach house straight out of a dream.

The Asbury mixes up Asbury Park’s Victorian‑era history, rock‑n‑roll present, and shiny future into a new kind of social hub. Come experience our vibrant bars and hangouts like our renowned rooftop lounge Salvation, the outdoor movie theater Baronet and our lively lobby bar Soundbooth. There’s something for everyone at The Asbury, whether it’s hanging by the pool, enjoying live music in the lobby, soaking up a well‑being class on Baronet or simply relaxing in your room – this is the new Asbury Park.

At Sage Hospitality Group, we look for innovative leaders with an eye for disruption. We want power players – people who want to rise to the top – not just job seekers. Sage offers opportunities for growth and personal fulfillment while paying attention to what keeps us human and happy. We want to attract and retain associates who are engaged in our culture, passionate about hospitality, and excited to enrich lives, one experience at a time.

Sage was founded on bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. None of it would have happened without people like you – people who pursue their own path, are hungry to learn, and love their community. If you just do it, you belong here.

The Director of Housekeeping is responsible for ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas and other assigned areas. Directs and coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Implements inventory and cost controls and ensures expenses are carefully managed. Must demonstrate excellent leadership, communication and team‑building skills with associates, peers and across departments.

• Supervise the housekeeping and laundry employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate.
• Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top‑quality services.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Refer and follow‑up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident‑free environment for guests and employees and maintain/improve guest satisfaction.
• Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel’s guests, staff and company assets.

• Education/Formal Training:
  One to two years of post‑high school education.
• Experience:
  
  Two to three full years of employment in a related position; 3‑5 years of experience in housekeeping operations preferred; previous experience in a full‑service Director of Housekeeping role preferred; experience working in a union environment preferred.
• Knowledge/
  
  Skills:
  
  Thorough knowledge of the Housekeeping field; knowledge of…