Outside Field Service Sales

Company: Process Containment Solutions (Pty) Ltd t/a PCS

Job Summary: Develop and maintain relationships with clients within the Transmission & Distribution field. Develop and implement strategies to increase sales within the state of Texas.

Responsibilities:

• Grow customer base to achieve sales goals on a monthly basis within assigned region.
• Cultivate and maintain customer relationships with electrical contractors, distributors, end users and utilities; call on current, future, and past customers; conduct regular customer visits to build/maintain strong customer relations.
• Create and maintain positive relations with vendors, internal business unit leaders, and strategic business relationships; utilize contacts to ensure our customers are getting the best value and support.
• Apply industry knowledge to offer technical/practical options to both internal and external customers; provide consultation to customers regarding electrical solution needs.
• Make outbound sales calls.
• Work with internal departments to ensure customer transactions are processed accurately and efficiently.
• Schedule services with customers and field service team; prepare all necessary work for field service team before services are performed; communicate service expectations and job details to field services team.
• Develop and implement trade area sales strategy in conjunction with CGO of sales and business unit leaders; attend/support applicable customer events and trade shows.
• Develop a sales strategy to increase revenue, work with internal and external clients, follow up with all requests and sales meetings, work with inside sales team, and self-manage sales schedule and projects.
• Participate in sales and budget planning in the designated region.
• Follow up on all deliveries of materials to ensure job stays on schedule.
• Perform site visits and job walkthroughs to ensure profitable quoting.
• Prioritize and formulate an appropriate schedule to execute client work; generate work orders for technicians.
• Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.

Required Skills:

• BS in related field; minimum 5 years experience and/or a combination of experience and education. Sales experience preferred.
• Strong product knowledge of multiple brand electrical switch gear and devices, control products, and electrical distribution.
• Knowledge of various industry standards such as NETA, NEC, OSHA, and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class.
• Proven sales experience: creating opportunities, creating and closing sales, excellent customer relations.
• Proven sales experience in the utility and industrial market.