E-Commerce​/Department LEAD

e-COMMERCE/DEPARTMENT LEAD – Kroger

Join to apply for the e-COMMERCE/DEPARTMENT LEAD role ist the Store e‑Commerce manager in managing the day‑to‑day operation of the store’s e‑Commerce department and demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Meet or exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Ensure team members adhere to local, state and federal laws, food safety procedures and company guidelines.
• Perform responsibilities required of selectors and customer attendants per company guidelines.
• Train all functions and duties of the selector and customer attendant roles.
• Act as the person in charge of the e‑Commerce department when the Store e‑Commerce manager is unavailable.
• Assist with scheduling to meet operational and associates’ needs.
• Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants.
• Print and distribute order labels, including orders for perishable departments.
• Troubleshoot e‑Commerce equipment and devices.
• Maintain the level of supplies needed to perform necessary duties.
• Maintain organization and cleanliness of staging areas and equipment.
• Report pricing, scanning, item location discrepancies and invalid temperature types to the store e‑Commerce manager.
• Perform required opening and closing procedures.
• Learn and implement process improvements as directed by division or enterprise e‑Commerce team.
• Provide feedback on team members’ daily performance and annual performance reviews.
• Work cooperatively in high‑paced and sometimes stressful environments.
• Manage conflict in a reasonable, non‑confrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Perform essential job functions with or without reasonable accommodation.

• Minimum
  • Proven supervisory experience
  • Ability to read shelf tags
  • Basic knowledge of computers
  • Excellent oral and written communication skills
  • Basic math skills (counting, addition, subtraction)
  • Self‑directed; able to execute projects with minimal supervision
• Desired
  • Experience in a production‑oriented environment or warehouse, stocking shelves, or cashier experience

Based in Colorado, King Soopers merged with The Kroger Company in 1983. We serve customers in over 115 stores throughout Colorado and Wyoming. As part of the Kroger family, we bring diverse teams together with a common purpose:
To Feed the Human Spirit. We innovate to create amazing experiences with food at the heart of it all.

• A wide range of healthcare coverage, including affordable medical, dental, vision and prescription coverage.
• Flexible scheduling in full‑time and part‑time roles with paid time off, including holiday and sick pay.
• Emotional and financial support with free counseling through the Employee Assistance Program and free confidential financial tools.
• Valuable associate discounts on products, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Vast potential for growth through industry‑leading training programs and diverse career pathways.

• Health care benefits
• Paid time off such as vacation, sick leave, and parental leave
• Mental and emotional support resources through the Employee Assistance Program
• 401(k) plan participation, subject to eligibility
• Group term life insurance eligibility
• Annual bonus eligibility based on company performance
• Associate discounts
• Tuition assistance, college scholarships and educational leave of absence
• Robust internal training and development resources

Mid‑Senior level

Full‑time

Denver, CO