Front End​/Asst Dept Leader

FRONT END/ASSISTED DEPT LEADER

Join to apply for the FRONT END/ASST DEPT LEADER role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service, maintain a safe and clean environment, and assist the department manager in reaching sales and profit goals. Supervise all functions of the Front-End department, support day‑to‑day operations, and execute best practices and standards while demonstrating Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold and make suggestions about products.
• Assist with monitoring and controlling supply expenses for the department.
• Assist with managing cash control, sales and cash items and records.
• Manage scheduling of Front-End associates to provide adequate department coverage.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Assist with creating and executing budgets and scheduling of labor in partnership with store management.
• Assist in the development and implementation of department action plans to achieve desired results.
• Collaborate with Front-End associates and promote teamwork.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, including theft and fraud.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Retail or Customer Service experience

• High school diploma or equivalent
• Management experience
• Second language (speaking, reading and/or writing)

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industry: Dairy Product Manufacturing

• Health care coverage (medical, dental, vision, prescription)
• Flexible scheduling with paid time off
• Employee Assistance Program and financial coaching
• Associate discounts
• Tuition reimbursement up to $21,000
• Opportunities for growth through training and career pathways