Color & Curl Concierge - CosmoProf

Color & Curl Concierge - Cosmo Prof 86051

Join to apply for the Color & Curl Concierge - Cosmo Prof 86051 role at Cosmo Prof Beauty
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The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills.

• In addition to daily sales associate responsibilities, maximize sales by increasing customer retention and loyalty.
• Build lasting relationships and drive behaviors that grow brand awareness and hair color market share.
• Use market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education in store and virtually.
• Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists.
• Determine customer color and care related needs and offer professional advice and recommendations.
• Communicate cross‑functionally regarding calls, visits, orders, sales progress, follow‑up plans and assistance needed.
• Resolve customer concerns and questions in a timely, appropriate manner.
• Maintain a high standard of color and curl merchandising, signage, and display techniques in line with brand guidelines.
• Stay informed about emerging trends, remain agile in response to market changes, and build industry knowledge to share with partners.
• Ensure all store opening and closing procedures are performed correctly; occasionally make bank deposits and complete cash handling.
• Demonstrate Cosmo Prof/BSG Culture Values and adhere to our company code of ethics and behavior.

• The people are creative, fun and passionate about beauty.
• Generous product discount and free sample products.
• Great education regarding our products through guided learning and certification courses.
• A plentiful opportunity for growth.
• Competitive benefits package for part‑time associates including medical, dental & vision insurance, 401(k), vacation hours, supplemental life insurance, advocacy benefits, and voluntary benefits such as accident, identity theft protection and pet insurance.

• One year retail or other sales‑focused experience.
• Licensed cosmetologist highly preferred in US and Canada.
• Reliable transportation to service designated store and market.
• Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
• Strong business acumen and ability to read, interpret, and act on sales reporting.
• Working knowledge of retail sales, inventory control systems and visual merchandising preferred.
• Experience with POS applications.
• Comprehensive knowledge of computers, iPads, mobile devices and social media platforms.
• Committed to scheduled hours and flexibility for changing business needs.
• May be required to work in other stores and in field at times.
• Strong time management and organization skills; ability to manage multiple projects.
• Ability to present a professional image and interact positively with the public.
• Strong written and verbal communication skills at all levels.
• Must pass Color Certification Test within 60 days of hire to remain in position.

The work environment involves everyday risks or discomforts that require normal safety precautions typical of offices, meeting rooms, retail stores and transportation. Use of safe work practices, avoidance of trips and falls, observance of fire regulations and traffic signals are required.

The application window is 45 days after posting date, but applicants are encouraged to apply as soon as possible after the posting date to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.

At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self‑expression fuel our innovation and growth. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.