Receptionist- Memorial Family Practice

Receptionist - Memorial Family Practice (25-394)

3 days ago Be among the first 25 applicants

Provides a broad range of clerical functions for physicians and patients.

• Greet patients, visitors and co-workers in a prompt, courteous, and helpful manner.
• Maintain appointment scheduler and follow office scheduling policy.
• Register patients in a complete and accurate manner to conform to all regulatory requirements.
• Collect monies at time of service.
• Review provider medical records to gather information for approvals from the various insurance plans.
• Handle pre-certification and referrals.
• Handle all prior authorizations on tests as well as medications.
• Follow up on prior authorizations; ensure that they are completed prior to scheduled date.
• Answer the phones.
• Relay messages to and from the providers to the patients.
• Ensure the end of day reconciliation is complete each night before close.
• Perform basic clerical duties as required.

• As assigned.

• Knowledge of office equipment and ability to handle multi-line telephones.
• Basic math and computer skills.

Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.

Treats all information and data within the scope of the position with appropriate confidentiality and security.

Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.

• Education – High school diploma or equivalent.
• Work Experience – Customer service, computer. Experience in a healthcare setting preferred.
• Training –
• License/Certification – N/A

Work environment consists of daily patient contact, which may include exposure to blood, or other body fluids.

Entry level

Full-time

Administrative

Hospitals and Health Care