University Accelerator Community Manager

Overview

Were looking for a University Accelerator Community Manager to provide strategic oversight of the hub experience delivery, ensuring consistent, high-quality engagement aligned to the Accelerator brand and purpose. This role focuses on organisational ecosystem stakeholders and regional leadership via the regional board and enables an effective Accelerator ecosystem to support commitments and strategy. Oversight of hub experience standards and feedback loops, in partnership with Accelerator Journey Managers, acting as a connector and light-touch consultant for entrepreneurs.

Contract length: 23 months.

• Provide strategic leadership of the Accelerator hub experience and regional ecosystem, with oversight of hub experience delivery; work with business area managers to ensure consistent, high-quality engagement and vibrant, inclusive, and impactful environments aligned to the brand and purpose.
• Own the feedback and insight loop regarding hub activity, using data to inform regional strategy and flag centrally where appropriate.
• Act as a strategic connector for entrepreneurs, offering structured conversations and guidance to identify needs, clarify goals, and connect to the most appropriate support within the business area ecosystem.
• Proactively spot commercial opportunities, drive value, and maintain visibility across hub activity to identify consultancy needs and ensure entrepreneurs are supported through the right channels.
• Engage with stakeholders to complement our position in the ecosystem, including through the regional board.
• Build internal and external networks and create value through collaboration to support local entrepreneurial activities; leverage partners and stakeholders to attract and recruit new entrepreneurs.
• Coordinate and manage all internal engagement with the hub and act as knowledge expert within the location.
• Deliver against a consistent contact strategy framework, including managing the most valuable community relationships and prospects.
• Identify sponsorship and partnership opportunities to support the Accelerator strategy.

• Ability to identify and unlock commercial opportunities within entrepreneurial ecosystems, driving ROI through strategic engagement and partnerships; experience in scaling communities and attracting high volumes of entrepreneurs through targeted outreach, partnerships, and compelling value propositions.
• In-depth understanding of the UK entrepreneurial and SME support landscape, including incubators, accelerators, funding bodies, and innovation networks.
• Ability to build and maintain relationships across internal teams, regional boards, external partners, and the media to amplify impact and influence.
• Ability to hold light-touch coaching conversations, helping entrepreneurs clarify goals and navigate support pathways effectively.
• Confident communicator with experience in managing local media relationships, social media presence, and storytelling to promote hub success.
• Ability to use feedback loops and hub data to inform strategy, improve experience delivery, and surface insights for central teams.