Senior Engineer - Infrastructure

Job no: 493133

Work type: Full-Time Staff

Location: Arnold/Main Campus

Title: Senior Engineer - Infrastructure

Department: Info Security & Infrastructure

Campus location: Arnold/Main Campus

Salary Range: $110,590 - $138,237

Work Mode: This position requires regular in‑person presence on campus and at alternative locations, depending on class schedule and other assigned duties.

Hours per week: 40

This position provides technical solutions in the design, implementation, management, administration, and troubleshooting of the enterprise‑wide data network infrastructure and hybrid cloud environments. It requires the ability to analyze user department needs and establish priorities for network design accordingly. The role is responsible for network design, hardware recommendation, and implementation for all data infrastructure hardware and related software applications. The successful candidate will possess a high degree of experience and skill in managing the installation, testing, monitoring, and maintenance of the data communications, wireless, and IP‑based services environment, including voice communications and security cameras.

Information and Instructional Technology team members must foster a culture of excellence, enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. Successful candidates will help IIT build our culture by adhering to five collaborative pillars that promote a supportive and inclusive professional environment. They will be skilled technologists who value the community and people, and will be empathetic to the challenges faced by students, faculty, and staff.

Our Characteristics of Excellence guide the division, empowering teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. They will also appreciate simple, efficient solutions, build positive relationships, and respect others' time.

• Lead efforts to develop and implement comprehensive network infrastructure system designs that meet business requirements using cost‑effective and scalable technology.
• Design, configure, implement, monitor, and support enterprise/hybrid network infrastructure (routers, switches, wireless, and video systems).
• Perform hands‑on engineering activities to ensure successful operation of a mission‑critical hybrid network architecture across multiple data centers and sites.
• Define and execute ongoing network security, health maintenance plans, processes, procedures, documentation, and operations for the enterprise infrastructure system in accordance with industry standards.
• Provide guidance and assistance to the IIT team in the implementation and administration of system monitoring tools.
• Monitor performance and tuning of key technology components for the college's network infrastructure; recommend changes or enhancements to resolve stability and performance issues.
• Maintain statistics on system performance and availability.
• Practice effective project management, manage assigned projects, and report project progress and status.
• Lead projects to upgrade and/or expand the network, including design, planning, testing, and implementation.
• Develop and maintain document repositories and architectural diagrams related to installation, administration, maintenance, and use of systems.
• Ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other standards.
• Document and track service disruptions and requests in the appropriate systems, providing timely updates to the supervisor.
• Plan and execute changes that impact the hybrid network infrastructure following established change‑management processes.
• Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.
• Assist the Director, Information Security & Infrastructure in the…