Automotive Entry-Level Service Advisor | Weekends Off| Arnold

Job Overview

As an
Entry-Level Service Advisor
with Christian Brothers Automotive, you are often the first and most consistent point of contact for our guests. You play an important role in creating a welcoming, trustworthy experience by assisting guests when they need help with their vehicle and supporting the service team throughout the day.

This position is designed as a
growth opportunity
for someone eager to learn the automotive service industry. The primary responsibilities include safely picking up and delivering guests using our branded shuttle, answering incoming phone calls, and helping build strong guest relationships through friendly, professional communication. As experience and confidence grow, this role offers a clear path to developing into a
Service Advisor
, with hands‑on exposure to guest communication, service processes, and shop operations.

If you enjoy working with people, take pride in delivering excellent service, and are looking for a role with long‑term career potential, this is a great opportunity to get started!

• 
  * Up To $50K for Highly Qualified Candidates
• Closed Every Weekend To Spend Time With Family & Friends
• Earn More With Team Performance Bonuses
• Employer-paid Financial Wellness Program and App, Smart Dollar & Every Dollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Matching Retirement Plans
• Employee Appreciation Events
• Team Member Celebration Program - Recognizing Employees' Birthdays and Achievements Throughout the Year
• Rewarding Great Work, The Annual Review Process provides opportunities to share goals and earn pay increases based on performance.
• Wellness Program Offering Chaplain Care Support
• Weekly Team Lunches
• Locally Owned and Operated
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System

2190 Church Road, Arnold, United States, 63010

• Provide safe, courteous shuttle service for guests, including timely pickup and delivery using a branded Christian Brothers Automotive vehicle
• Demonstrate a strong desire to learn automotive repair terminology, service processes, and guest service best practices
• Greet guests and assist with checking guests in and out in a professional and welcoming manner
• Answer incoming phone calls and assist with scheduling guest appointments
• Treat every guest with the utmost respect, consistently reflecting the Christian Brothers Automotive mission and values
• Assist the shop with receiving, processing, and delivering incoming and outgoing parts, as well as running errands as needed
• Help maintain a clean, organized, and professional facility
• Support team members with clerical tasks such as filing paperwork and assisting with accounts receivable when needed
• Direct, coordinate, and participate in guest service activities based on daily workflow and priorities
• Serve as a community ambassador by building authentic relationships and partnerships on behalf of the store
• Follow all safety policies and procedures at all times
• Perform other duties as assigned to support shop operations

• Proven successful customer service experience is required; driven to serve others
• Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guests
• Valid state driver's license
• Meet the required insurance driving record parameters
• Enjoy a fast‑paced environment and a Team mentality (we work hard but like to have fun doing it)!
• Ability to seek and accept coaching and direction
• Ability to multitask and meet deadlines
• Proficient with Microsoft Office Suite or related software

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high‑volume environment

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern…