Installations Administrator

Installation's Administrator

Location:

County Armagh Salary: £29,000 £ 31,000 per year with benefits including the following Company pension Free on-site parking Company events Supportive team environment

Contract:

Full-time, Permanent

Hours:

42.5 hours per week, Monday to Friday An established employer in County Armagh is currently seeking an Installation Operations Coordinator to join their busy retail windows and doors division. This is a key office-based role supporting installation teams, customer service, and operational planning to ensure projects are delivered efficiently and right first time. This position would suit an organised, customer-focused professional with experience in scheduling, administration, and workflow coordination within a fast-paced environment.

The Role Working closely with installation teams, surveyors, and customer service colleagues, you will be responsible for coordinating installation schedules, managing day-to-day queries, and ensuring accurate administration throughout the installation process.

Key Responsibilities Planning and scheduling installation works to meet customer and operational targets Acting as the main point of contact for installation-related queries Preparing and managing installation and contract documentation Liaising with surveyors to identify special requirements and delivery needs Coordinating with customer service teams to ensure efficient scheduling Handling customer queries, issues, and complaints professionally Monitoring and improving Right First Time (RFT) completion rates Updating and maintaining accurate records on CRM systems Ordering materials in line with installation timelines Checking labour invoices and carrying out routine vehicle checks Supporting cost control through pricing system updates Ensuring compliance with Health & Safety requirements Providing general administrative and operational support as required About You Highly organised with strong attention to detail Confident communicator via phone, email, and written correspondence Customer-focused with a proactive and solutions-driven approach Able to prioritise workloads and manage multiple schedules effectively Essential Experience & Skills Minimum 2 years experience in administration or customer service Experience in works scheduling or planning Familiarity with CRM or workflow management systems Strong IT skills, including Microsoft Office Full UK driving licence

Desirable Experience within construction, glazing, or a related industry Ability to read technical drawings and specifications Experience using management information systems Health & Safety qualification (e.g. CSR Card) If you are interested in this position please send your CV via the link provided or call Naomi at Kenect Recruitment on for further information