Hotel Laundry Attendant

Starting Wage: $17.15/hr Company Standards

At Angel of the Winds, the World’s Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values;
Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.

• Sorts, pre-treats, washes, dries, presses, folds, and delivers hotel linens.
• Responds to requests from guests and hotel staff in a friendly, courteous and efficient manner.
• Ensures washers and dryers operate properly and informs management or maintenance of any malfunctions or problems.
• Keep laundry area clean and maintain linen cart and supplies in a neat and organized manner.
• Label and submit all lost and found items to the housekeeping supervisor immediately.
• Attends all mandatory department, casino and/or training meetings.
• Follows all department and casino policies, procedures, and regulations as required.
• Ensures compliance with Tribal, State, Federal, and NIGC regulations.
• Ensures control/protection of company assets as applicable.
• Respects guest privacy and maintains confidentiality.
• Work nights, weekends and holidays as required.
• Performs other duties as assigned.

• Exceptional guest service skills required.
• One to three months experience in the hospitality/cleaning field preferred.
• Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard laundry equipment.
• Ability to communicate clearly and effectively with customers, co-workers, and managers.
• Excellent customer service skills.

• Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency and Washington State.

Constantly requires the ability to receive detailed information through oral and written communication. Must be able to lift 25-30 lbs and occasionally 50 lbs. with assistance. This position spends the majority of the day standing, carrying and walking with occasional crouching / bending and some repetitive movement using arms, wrists and hands. This is a 24 hour, 7 days a week work operation.