Software Support & Maintenance Engineer

NG Aviation, a global leader in the digital transformation of aeronautical data and aviation systems, is seeking an L2+ (Advanced) Software Support & Maintenance Engineer to support mission‑critical aviation software built on .NET / C#, Python, Angular, and deployed on Microsoft Azure or other cloud ecosystems.

This full‑time role blends advanced L2 operational support with L3 engineering responsibilities, covering application support, cloud platform operations, database troubleshooting, minor code changes, performance optimization, and release management. This is an exciting opportunity for engineers who enjoy solving complex technical problems in a high‑availability, mission‑critical aviation environment. You will work on modern cloud‑native applications, support multi‑environment setups (DEV/TEST/UAT/PROD), monitor system health, optimize performance, and ensure compliance with FAA, EASA, and ICAO regulations.

The role offers growth into L3 Support, Cloud/Dev Ops, or Senior Software Engineering tracks, exposure to CI/CD pipelines, telemetry systems, database optimization, and security practices—all while collaborating with cross‑functional teams and gaining experience with cutting‑edge aviation systems.

• 3–6 years in software support, operations, or maintenance engineering
• Strong hands‑on experience with .NET / C#, Python, Angular
• Relational databases and SQL (Azure SQL, SQL Server, Postgre
  
  SQL/MySQL)
• Microsoft Azure or other cloud platforms
• REST APIs, Git/version control, ITSM tools (Service Now, Jira Service Management)
• Troubleshooting application logic, cloud infrastructure, and database layers
• Experience with performance monitoring, incident resolution, and CI/CD support

• Experience supporting high‑availability, mission‑critical systems
• Knowledge of aviation systems or aeronautical data standards (AIM, AIXM, NOTAM, SWIM)
• Containers (Docker, Kubernetes / AKS) and Infrastructure as Code (ARM, Bicep, Terraform)
• Message‑based architectures and event‑driven systems
• Azure certifications (AZ-104, AZ-204) and ITIL Foundation

• 35% Azure cloud & platform operations (App Services, Functions, Storage, Key Vault, Service Bus, API Management)
• 30% Application support & minor code fixes (.NET, Python, Angular)
• 20% Database operations & data integrity (SQL Server, Azure SQL, Postgre
  
  SQL/MySQL)
• 15% Monitoring, performance, security, and compliance

• 50% Hands‑on troubleshooting and maintenance of applications, databases, and cloud services
• 20% Mentoring L1/L2 engineers, documentation, runbook updates
• 30% Team collaboration with Dev Ops, QA, Product, and L3 engineers

• Bonus or Commission Eligible

• Medical, Dental, and Vision Insurance
• Paid Vacation Time
• Stock Options

Applicants must be currently authorized to work in the US on a full‑time basis now and in the future.