Sales Coordinator

Description

Grow Your Career at Residence Inn Arlington Ballston!

Looking for a workplace that values you and your future? At Residence Inn Ballston, we offer more than just a job—we provide opportunities to learn, grow, and succeed in hospitality. Join a supportive, inclusive team where your contributions matter and your career goals are encouraged. Enjoy a prime location in the lively Ballston neighborhood, with restaurants, shopping, and entertainment steps away.

If you're passionate about creating exceptional guest experiences and ready to take the next step in your career, apply today and start building your future with us!

Position Summary

We are seeking a highly organized and proactive Sales Coordinator to join our team. This role supports the sales department by managing inquiries and reservations, coordinating activities, and ensuring seamless booking execution. The Sales Coordinator will handle client inquiries, detail rooms only groups, and maintain client relationships through effective communication and follow-up. This position requires close collaboration with internal teams to ensure smooth coordination between sales and operations.

The ideal candidate will have strong organizational and communication skills, keen attention to detail, and the ability to multitask in a fast-paced environment. Experience in sales support, event coordination, or a related field is preferred. In this position, you will also be required to perform Front Desk Agent duties as needed to support daily operations and guest service.

Essential Functions

• Provide administrative support as assigned.
• Point of contact for all rooms only groups after sales turnover
• Maintain reader boards throughout the hotel displaying in-house meetings. Update daily.
• Answer telephone, take phone leads, take and refer messages, and return calls.
• Responsible for inventory control of office supplies.
• Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
• Manage hotel reservations for the sales department as assigned by DOSM.

Job descriptions and responsibilities are subject to change depending on business needs.

Qualifications:

• Previous experience in sales, event planning, or hospitality is preferred.
• "Hands-On" team member who is actively involved daily
• Strong organizational, multitasking, and attention-to-detail skills.
• Excellent communication and interpersonal abilities.
• Ability to work well under pressure while handling multiple tasks.
• A proactive, positive attitude with a customer-first approach.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with Delphi and Fosse.
• High school diploma or equivalent; post-secondary education in Hospitality, Event Management, or a related field is preferred.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.
* minimum 32 hours/week to qualify

We also offer daily pay access, allowing you to receive your earnings the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.