Store Manager, Retail & Store Manager

The Store Manager will be responsible for all day-to-day activities within the store. They are responsible for employee management, scheduling, ordering, and maximizing inventory, and most importantly – customer satisfaction. The Store Manager will be responsible for hiring and training new employees as well as their career developments such as performance reviews, goal setting and promotions.

We expect the Store Manager to always have a strong understanding of every job duty and responsibility in the store. The Store Manager will work with the Owners to push out new items, work special events, and continue growth and development in the community. The Store Manager will lead by example, with quality, cleanliness, and attitude.

• Full compression of all job duties in the store
• Ensuring employees are fully trained and understand the menu
• Scheduling employee shifts
• Keeping track and ordering inventory
• Hiring and training new employees
• Always maintain cleanliness of the store
• Responsible for getting shifts covered for an absent team member
• Works closely with Assistant Managers/Shift Leaders making sure food quality and excellent customer service is met
• Fulfilling catering orders, large deliveries, and participating in community events
• Working with Owners to ensure the store is maintaining food & labor cost goals
• Taking notice of corrective action whenever a team member does something against the Toastique standards
• Ensures all in-store signage is up to date and all employee resources are current
• Constant communication with the Owners to ensure the store is successful

• 5+ years of Hospitality Industry experience
• Food Safety Manager Certification
• 2+ years working at Toastique and/or proven leadership role