Guest Experience Lead
Listed on 2026-02-06
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Restaurant/Food Service
Cafe / Restaurant
Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.
PERKS & BENEFITS:- Competitive pay from $14.50
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan*
- Medical, dental, and vision benefits*
And much, much more!
* Available to full-time employees in select locations.
Responsibilities- Lead the experience:
Check in with guests and make sure they are enjoying themselves - Be the solution:
Handle guest concerns and provide resolve to their satisfaction - Understand that teamwork is key:
Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment - Be in the know:
Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
- A humble and hospitable demeanor;
- Passion for helping and serving others (customers and fellow team members);
- A desire to learn and grow; and
- The ability to communicate effectively and anticipate customer needs
McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.
In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdonal
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick.
Read more about the ways we are prioritizing health at
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact There may be a short delay in response time while we continue to monitor the impacts of COVID-19.
We sincerely thank you for your continued trust in the Golden Arches.
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