Operations Analyst - CBP Public Trust

Job Description

Insight Global is seeking a Business / Operations Analyst to support a federal program focused on relocation package review, quality control, and compliance validation. This role is ideal for candidates with experience in transactional review, internal controls, quality assurance, or compliance analysis. The Analyst will perform detailed assessments of financial/relocation packages, ensure accuracy and completeness, evaluate adherence to established requirements, and support process improvement initiatives.

Additionally, you will work closely with stakeholders to resolve discrepancies, track missing information, and maintain high-quality documentation standards. This position is suited for individuals who are detail-oriented, analytical, and comfortable working in a structured review environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

• Job Requirements:
• CBP BI/Public Trust
• MUST have a bachelor’s degree
• 3-7 for mid-level or 8-10 YOE for mid-level
• Experience with:
• Transactional or documentation review
• Compliance, quality control, or internal controls testing
• Operational/financial package analysis
• Strong analytical skills with proficiency in Excel, documentation review, and stakeholder communication
• Ability to follow structured test plans, checklists, or compliance frameworks
• Conduct analytical review of relocation and financial packages
• Validate accuracy of numbers, documentation, and required support
• Follow predefined QC/test plans to ensure packages meet required standards
• Assess documentation for completeness, accuracy, and compliance with guidelines
• Perform due diligence and internal controls–type review activities
• Identify discrepancies and investigate issues through follow-up and stakeholder communication
• Track down missing documentation or clarifications as needed
  
  Recommend process improvement, streamlining, or standardization opportunities
• Document findings clearly and maintain organized records of QC/analysis results
• Present recommendations and reported findings to internal stakeholders
• Support internal operations, compliance efforts, and quality review initiatives