Maintenance Manager

Overview

Creating a better way to live is the purpose that binds Avalon Bay associates. At Avalon Bay, every day is an opportunity to make a difference in someone’s life. Whether it’s helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fellow associates, we are committed to creating an unforgettable experience as a great place to live – and work.

The Role:

Are you ready to take the helm of an extraordinary maintenance team and revolutionize the apartment living experience? At Avalon Bay Communities, we don’t just manage properties; we pioneer exceptional living experiences. If you’re an accomplished maintenance professional with a passion for innovation and a vision for excellence, your next career move is here. Avalon Bay Communities is searching for a Maintenance Manager, a true industry leader who will spearhead our maintenance operations, set new standards for quality, and ensure our residents experience nothing short of luxury living.

Join us in redefining what it means to live in style and comfort – the future of apartment management starts here!

The Maintenance Manager is responsible for the management of the maintenance and preventive maintenance efforts for one or more assigned communities, including the physical aspects of the building(s), HVAC, electrical, plumbing, carpentry, major appliances, and amenities. This associate ensures efforts meet AVB’s operational standards and any applicable laws and regulations. At Neighborhoods, conduct property visits, work with on-site supervisor to increase proficiency/performance of community, and maintain oversight of Maintenance operations.

• Manage maintenance and preventive maintenance for one or more communities, including building systems and amenities.
• Ensure work meets Avalon Bay’s operational standards and applicable laws and regulations.
• Conduct property visits and collaborate with on-site supervision to improve proficiency and performance of the community.
• Oversee maintenance operations and drive quality improvements.

• Valid driver’s license and automobile insurance, where applicable.
• 3–5 years of apartment maintenance or related field with strong knowledge of HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas), fitness equipment, waste management systems. Ability to understand boilers, chillers, chilling towers, sprinklers and steam systems.
• Understanding of emergency systems, shutoffs, locations and sequence of operations.
• At least 2 years of people management experience preferred; ability to supervise and develop new associates and provide coaching to improve performance.
• EPA Type I/II Certification, where applicable.
• Certified Pool Operator (CPO) certification, where applicable.
• On-call availability as required by work schedule and ability to respond within 1 hour of dispatch.
• Ability to communicate with associates, residents and vendors to maintain AVB’s customer service standards.
• Ability to regularly and consistently report on time, complete work as scheduled, and accurately document time worked.

• Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more.
• Growth based on achievement and promotion from within.
• Associate recognition programs celebrating efforts and successes, including destination awards and other recognitions.
• A 20% discount on Avalon Bay apartment homes.
• A culture built on purpose and core values:
  Integrity, Caring, and Continuous Improvement.

• Avalon Bay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.
• Avalon Bay makes employment decisions without regard to race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, disability, genetic information, citizenship status, military or veteran status, or any other status protected by law.
• Avalon Bay will consider qualified applicants with criminal histories in a manner consistent with legal requirements.
• For California residents, applying to Avalon Bay implies acceptance of the Avalon Bay California Personnel Privacy Notice.