COTS Training​/Product Lead; Appraisal Management

Overview

Lynch Consultants is seeking an experienced COTS Training Lead to develop and execute a comprehensive training strategy for a Federal Government program. This role will ensure thousands of lenders across the United States are effectively trained to use multiple Commercial Off-The-Shelf (COTS) products focused on Appraisal Management. These platforms enable lenders to submit appraisal requests, receive results, and interact with advanced features.

Work Location and

Schedule:

Washington D.C area is preferred on a hybrid schedule – first 6 months primarily in Arlington, VA headquarters.

Salary: $115k - $124k/yr (reflective of experience)

• MUST be a U.S. Citizen
• MUST have a BA/BS degree
• MUST have +9 years of overall relative experience managing COTS products
• MUST be eligible to obtain a Public Trust clearance
• MUST be located in the D.C. Metropolitan/DMV (VA/MD) area
• Strong instructional design and presentation skills.
• Ability to develop comprehensive training approaches and materials.
• Excellent communication and stakeholder management abilities.
• Comfortable presenting in front of large audiences (virtual and in person). Ability to travel for onsite training sessions as needed.

• Lead Training Strategy & Execution:
  Design and implement a nationwide training plan for lenders and government users.
• Develop Training Materials:
  Create training modules, courses, presentations, FAQs, and user guides tailored to diverse audiences.
• Deliver Training Sessions:
  Conduct virtual and onsite presentations for large audiences (up to thousands of lenders).
• Team Leadership:
  Manage and mentor a small training team to ensure timely and high-quality delivery.
• Stakeholder
  
  Collaboration:
  
  Work closely with program managers, technical teams, and client representatives to align training with system functionality and program goals.
• Continuous Improvement:
  Gather feedback and refine training content for clarity, engagement, and effectiveness.

• Real-Estate experience
• Housing Appraisal Management experience
• Veterans Affairs Administration experience
• At least +3 years of relative COTS Training experience as a lead

At Lynch Consultants (LC), your career growth is unlimited. We offer a competitive compensation package, employer-supported 401(k), world-class health benefits, paid vacation and holidays, plus programs that support your well-being.

• Professional development and training opportunities
• Coaching, mentorship, and career flexibility
• The chance to work on meaningful projects that impact national security, healthcare, veterans, and families across the U.S.
• We’re looking for curious, versatile problem-solvers who build strong relationships and think innovatively.

Lynch Consultants, LLC is an Equal Opportunity Employer. We are a premier Federal consulting firm where your work makes a real difference. We value purpose, growth, and impact, and we proudly support and encourage applications from U.S. military veterans.