Program Director, NMVTIS

Overview

Position Summary
The Vehicle Programs and Services division is responsible for the development, implementation, and operations of the National Motor Vehicle Title Information System (NMVTIS), State, Consumer Access Provider (CAP) and Junk, Salvage, Insurance (JSI) programs. As the primary product owner for NMVTIS, the Program Director is accountable for the system's strategic direction, performance, and stakeholder value. This includes defining the product vision and roadmap, prioritizing system enhancements based on stakeholder needs and federal requirements, ensuring data integrity and system reliability, and collaborating with the IT division on technical architecture and infrastructure decisions.

The Program Director is responsible for the overall operation of the NMVTIS program and interactions between jurisdictions, stakeholders, and federal partners. The individual is a leader who brings enthusiasm and a strategic outlook to the position, which will require the incumbent to lead, manage, guide, direct and/or engage, as appropriate, internal resources and/or external stakeholders in areas relating to vehicle title and brand data exchange, fraud prevention, and best practices.

This includes providing subject matter expertise in vehicle title information systems, brand management, data quality standards, interstate vehicle title verification, and federal compliance requirements. The Program Director will leverage system knowledge related to NMVTIS operations, data interfaces, and reporting mechanisms while coordinating with the Department of Justice, state motor vehicle agencies, principal and associate membership, law enforcement, insurance carriers, salvage yards, junk yards, insurance auction companies, and other system participants to maintain and improve the integrity and effectiveness of the national title information system.

The Program Director serves as the primary liaison between participating states, ensuring program compliance, promoting system expansion, and advancing initiatives that protect consumers from title fraud and unsafe vehicles.

• Strategic Planning & Vision Development (40%) Develop the long-term vision for program areas in collaboration with VP, ensuring alignment with organizational goals and adaptation to industry changes; lead strategic planning across divisions and coordinate with executive leadership; support the Vehicle Committee by presenting program information, recommendations, and strategic initiatives to inform committee decision-making and obtain approval on key program matters; define program priorities and establish program governance frameworks, recommending major program investments to VP for approval;
  
  conduct executive-level analysis of market trends, competition, regulations, and technology to guide program direction; maintain compliance with federal requirements and coordinate with Department of Justice (DOJ) as the federal oversight body for NMVTIS; identify and recommend major opportunities for program growth, innovation, and improvement to VP; build strong relationships with state and federal agencies, industry partners, data providers, and regulatory bodies;
  
  develop communication strategies that align stakeholders with organizational priorities
• Stakeholder Relations & Partnership Development (25%) Serve as primary liaison to the DOJ and other federal oversight bodies, coordinating with VP on policy matters and federal compliance issues; build and maintain relationships with state motor vehicle administrators, agency directors, and senior government officials; cultivate partnerships with industry associations, law enforcement leadership, insurance executives, and major data providers; represent the organization at national conferences and associated forums;
  
  lead stakeholder engagement strategies and manage stakeholder issues, escalating high-impact matters to VP; develop strategies to promote program expansion and federal compliance for VP approval
• Program Oversight & Governance (20%) Serve as product owner for NMVTIS, accountable for system outcomes, data quality, stakeholder satisfaction, and program compliance; define system requirements and prioritize the product backlog, balancing stakeholder needs, federal mandates, technical feasibility, and resource constraints; monitor NMVTIS performance including system availability, transaction volumes, data accuracy, and user experience; collaborate with the IT division on technical architecture decisions, system releases, major upgrades, and infrastructure initiatives;
  
  provide executive oversight of program delivery across multiple programs, delegating day-to-day operations to Program Manager(s); supervise Program Manager(s) and senior staff, setting strategic direction, performance expectations, annual goals and objectives, managing performance, and providing mentorship; review major program decisions, milestone achievements, and budgets, escalating critical decisions…