Area Facilities Manager

RESPONSIBILITIES

• Manages the day-to-day maintenance processes for the assigned Market.
• Includes monitoring of open calls, KPI review / analysis, multiple call analysis, invoice and dispute resolution, PM regulations monitoring and spot verification, compliance with all maintenance related governance.
• Manages all facilities driven projects for equipment, building systems, and betterment replacements.
• Includes compliances with project scope and budget; including project life-cycle duties.
• Responsible for maintenance expense budget and capital budgets for coverage areas.
• Includes budget versus actual explanation and root cause analysis; utilizes data to drive actionable results for efficient expense and capital spend.
• Field and site visits to evaluate service levels with reactive and preventative maintenance programs.
• Utilize store visits to formulate equipment and business system replacement programs.
• Represents the Facilities department in meetings / discussions / site visits with Operations and Franchisees and other key stakeholders.

• Education:
  
  High School + Equivalent Experience or Bachelor/4 Year Degree.
• Experience:
  
  3-5 years of Management of multi unit retail operations in a franchise environment.
• Construction and / or Facilities experienced preferred but not required.
• Strong communication skills both written and oral with emphasis on dispute resolution.
• Ability to perform multi‑tasks within competing time lines.
• General or strong knowledge of project management processes.
• Self‑reliant and motivated in a non‑office environment.

• Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment.
• Work on an on‑call basis for emergencies as needed.